How Do I Contact Currys by Phone?
Are you trying to contact Currys via phone and looking for the right information? You’ve come to the right place. At times, we need to reach out to customer support for different queries, and finding the most convenient way can be crucial. Currys offers various contact channels, and one of the quickest methods to get your question answered is by phone.
When you just want to speak to a human about an issue you’re having, it can be incredibly frustrating when all you can see is an online chat using a chatbot. Sometimes, that works fine, but other times, you really just need to pick up the phone and speak to someone in the contact centre directly.
In this article, we’ll explore the ways you can contact Currys customer service by phone and what you can expect when reaching out to them. We’ll also briefly touch upon other communication methods, such as email, which may come in handy when the situation requires it.
Key Takeaways
- Learn how to contact Currys by phone for quick assistance
- Discover alternative communication methods for various inquiries
- Find out about in-store visits and other ways to get the support you need
How Do I Contact Currys by Phone?
So, you want to get in touch with Currys? No worries! Here’s a quick guide to help you contact their customer service by phone. We will cover general enquiries, the Currys complaints line and financial services contact.
General Enquiries
For all your general enquiries, simply dial 0344 561 0000. This customer service number is available from:
Mon – Fri: 8 am to 8 pm
Sat: 8 am to 6 pm
Sun: 9 am to 6 pm
Currys Complaints Line
If you’re not happy with your experience and need to make a complaint, just give them a ring at 0344 561 1234. Their agents will listen to your concerns and work to find a solution. Remember, it’s important to be clear and concise when explaining your issue, this will help both you and the agent.
Currys Investor Contact Details
If you’re a shareholder or want to find out more about being a shareholder, you can contact Currys financial services team by calling 0371 384 2089 if you’re in the UK, or dial +44 (0) 12 1415 7047 if you’re calling from abroad. Lines are open Monday to Friday, 9:00 am-5:00 pm, excluding UK bank holidays. Emailing works as well, shoot a message to customer@equiniti.com.
There you go! You now have the details to reach Currys customer service by phone. Just grab your phone, dial the right number for your query, and you’ll be connected in no time. Good luck!
Email and Alternative Communication Methods
Email Enquiries
If you’d like to get in touch with Currys via email, simply send your enquiry to letusknow@currys.co.uk. Make sure to include relevant information such as your order number and account details to help them assist you with your query. Remember to keep your message concise and clear, so the team can address your concerns more efficiently.
Online Chat Support
If you’d prefer an immediate response, you can use Currys’ online chat support. Their webchat is available 24/7 for any technical or order issue you may have. To access the chat, visit their website and look for the chat icon on the bottom right corner. Once you start a conversation, you’ll be connected with their digital assistant first. If your query can’t be resolved by the digital assistant, don’t worry – they’ll connect you to a human representative to help you out.
Don’t hesitate to use these alternative communication methods when you want to reach Currys. They’ve got multiple channels for providing feedback and handling enquiries, ensuring that your correspondence is addressed in a timely manner.
Visit Currys Stores
When seeking assistance from Currys, visiting their stores can be a great way to get in-person help. As one of the UK’s leading retail chains, Currys has numerous locations, including London, Sheffield, and Wales. These stores have various benefits, such as shopping convenience, expert support, and a wide range of categories.
Store Locator
To find your nearest Currys store, you can use the Store Finder tool on their website. This handy feature lets you search for locations within your area and provides important details, such as their addresses, contact information, and working hours. Just pop in your postcode or city name, and the store locator will display nearby store options. This way, you can quickly find a convenient store to visit.
In-Store Support
Once you arrive at a Currys store, you’ll find friendly staff who are ready and willing to help with your queries. Their expertise spans across various product categories, from home appliances to electronics. Whether you need guidance in choosing the perfect device or have questions about a specific item, the in-store staff are more than happy to assist you.
Visiting a Currys store comes with several benefits. You can explore different products, take advantage of their flexible payment options, and even get hands-on support for any technical issues. To make the most of your experience, remember to check the store’s opening hours and plan your visit accordingly.
So, next time you need assistance with your Currys products or services, don’t hesitate to visit one of their retail locations for some friendly, casual, and personal customer support.
Contact Currys by Post
If you want to use good old-fashioned snail mail to contact Currys, then you can write to them at the following address:
Currys
PO Box 1687
Sheffield S2 5YA
Currys Corporate Information
Head Office Contact
Currys, a leading retail brand providing consumers with a wide range of electronics and appliances, has its head office in Acton, London. If you’d like to get in touch by phone, their customer service number is 0344 561 1234. For non-business customers, feel free to ring 0344 561 6789 for both sales and customer service inquiries. Keep in mind, their lines are open Monday to Friday, 9:00 am to 5:00 pm UK time on UK business days.
Apart from phone calls, you have the option of connecting with them via email at customerservice@business.currys.co.uk. Alternatively, you can also use their online webchat feature, which is available all day, every day.
Registered Company Details
Currys is registered with the Financial Conduct Authority.
Registered Office Address: 1 Portal Way, London, W3 6RS
Financial Services and Credit Options
Credit Purchases Enquiries
Currys offers flexible credit options to help you make purchases with ease. In an ideal world, you’ll pay for large household appliances in full up front. But sometimes, you might need a little help financially. If you’re interested in making a purchase on credit, you can contact Currys at 0800 049 0221 to discuss your eligibility. They can provide you with information about your estimated credit limit without impacting your credit score. Make sure you do your research though before committing to a new financial agreement so that you know you’re getting the best deal and you know exactly what you’re signing up to. Remember that taking out any kind of finance can and will affect your credit rating, so it’s vital you understand exactly what you’re getting into.
Lender and Broker Information
When you choose to make a credit purchase at Currys, you’ll be dealing with Creation Consumer Finance Ltd, which acts as the lender for Currys credit purchases.
Currys, in partnership with Creation Consumer Finance Ltd, acts as a credit broker and is authorised and regulated by the Financial Conduct Authority. This ensures that the credit process is transparent, fair and complies with all relevant regulations.
Please note that there may be exclusions when it comes to credit purchases; certain products or offers might not be eligible for credit. If you have any questions about the available credit options or exclusions, reach out to Currys’ customer service team for further assistance. They’ll be more than happy to help you explore your financing options.
Feedback and Resolution
Leaving Feedback
If you’d like to leave feedback or have a complaint about Currys, there are several ways to get in touch. You can contact Currys via their customer service phone number, which is +44 344 561 1234. Remember to check with your phone provider for call costs, as charges may apply.
Alternatively, Currys also offers a webchat service that operates 24/7. Their virtual assistant can address your concerns, and if it can’t provide the necessary assistance, you’ll be connected to someone who can. To access their webchat service, visit the “Webchat” section on their website.
Dispute Resolution
If you find yourself in a dispute with Currys, whether it’s about a payment, product, or service, it’s essential to address the issue promptly and efficiently. One way to handle this is by using the Resolver platform. Resolver is an independent issue-resolution tool designed to simplify and streamline the complaint process.
You can register a case on their website and keep all your correspondence in one place, ensuring easy communication. The platform directs your complaint to the right point of contact within the organisation. Best of all, it’s completely free to use.
Frequently Asked Questions
What’s the best number to ring for Currys’ customer service?
If you’re looking to get in touch with Currys customer service, you can give them a ring at 0344 561 0000. This number is your go-to for any general enquiries or assistance you might need.
Can I give Currys a bell for free, or is there a charge?
When you ring Currys at 0344 561 0000, you’ll typically be charged at a local rate. The actual cost may vary depending on your phone service provider and if you’re calling from a mobile or a landline. It’s always a good idea to check with your provider for exact call rates.
Any tips for reaching a real person when calling Currys?
Here’s a wee hint for you: when calling Currys, opt for the Webchat service through their website. The virtual assistant will try to solve your problem initially, but if it can’t, you’ll be connected to someone who can help. It’s available all day, every day, so you won’t be left hanging for long.
Where can I ring to get a hand with a Currys product that’s on the blink?
For technical support, you can take advantage of Currys’ 24/7 Help & Advice service by ringing 0344 561 1234. Whether you’re dealing with a dodgy laptop or a temperamental toaster, they’ve got your back.
What hours can I contact Currys for a chinwag about a service issue?
You can give Currys a bell anytime, day or night. Their customer service hotline (0344 561 1234) and Webchat service are available 24/7, 365 days a year. Pretty convenient, right?
Fancy throwing a complaint Currys’ way, which number should I ring up?
If you’ve got a complaint or an issue you’d like to discuss with the folks at Currys, simply dial 0344 561 1234. Going through the regular customer service channel is the most efficient way to get your grievances addressed.
Is Currys no longer PC World?
Currys and PC World merged to become Currys PC World. In 2021, the PC World branding was dropped so now it’s just Currys.
