WHO Internet Transaction on my Bank Statement
If you’re anything like me then you’ll probably log in to your internet banking account a few times each day. It can be alarming to see bank transactions that you don’t recognise but the vast majority of times these are transactions that you have made but the company has used a name you don’t recognise to take the money. This happened to me recently when I checked my online banking and saw a WHO internet transaction sitting there.
What is WHO Internet?
WHO stands for William Hill Online. William Hill is one of the UK’s biggest bookmakers and the company was first formed way back in 1934. Like many modern-day bookies, they now carry out a large proportion of their business through their website as consumers turn to the internet to place their bets rather than heading into stores.
Why is WHO Internet appearing on my bank statement?
If you’re seeing transactions from WHO Internet on your bank statement, then that suggests you have made an online payment into your William Hill online account. Once I realised what WHO Internet referred to, this made perfect sense to me.
If you’ve been a regular reader for a while, then you’ll know that I’ve been a fan of Matched Betting as a great way to make extra money for quite a few years now. In fact, I first started making money from Matched Betting back in 2014 when I was pregnant with our youngest son.
William Hill often has offers on both sports betting and casino, and I’ve made a few online payments over the years in order to top up my account.
I didn’t authorise a WHO Internet transaction – what should I do?
It’s easy to lose track of card payments, but if you definitely didn’t authorise a payment to William Hill, then you need to take action in order to get your money back.
Your first port of call is your bank account provider. You need to contact them as soon as you see a transaction that you don’t recognise. They will then go through security with you and check to see when the transaction was made and where it was made from. They may be able to see that the transaction was made from a different part of the world which will make it far easier to confirm that it was a fraudulent transaction. They will probably block your card and issue a new one whilst they investigate. You may be able to get the money back but this may take a little time whilst your bank’s fraud team carry out their checks.
I Think My William Hill Account Was Hacked
If you suspect that your William Hill online account has been hacked, then you need to take some steps to prevent it from happening again.
First of all, change your password. You should always change passwords regularly anyway and never use the same password for multiple different sites, but we all do it! If your William Hill account has been hacked, then it’s a wake-up call to get your passports in order. Try to make your password difficult for others to guess by avoiding using names or dates of birth and using a mixture of numbers, letters and special characters. You can use a password generator to come up with a unique password.
Secondly, remove any bank cards linked to your account that may have been compromised.
Once you’ve taken those steps to increase the security of your account, it’s worth contacting William Hill online. They may not be able to reimburse you (hopefully your bank account provider will do that), but they will be able to go through security procedures just to make sure that your online account is as secure as it can be.
Does a WHO Internet transaction look bad on my bank statements?
When we were working towards applying for a mortgage back in 2021, I was very aware of the types of transactions that were showing up on our bank statements. We had worked so hard to be able to get a mortgage that I was desperate not to let anything get in the way.
I took about a year off Matched Betting just so that there weren’t any gambling transactions showing at all on our bank statements. But I probably didn’t need to be quite so ruthless. When you’re applying for a mortgage, the mortgage provider will look for any pattern of transactions that could be a concern. So if there are multiple separate transactions with different gambling companies regularly, then that might make them think twice about lending you money. The odd WHO internet transaction for £10 here and there is highly unlikely to be an issue as long as it doesn’t interfere with paying your bills.
If you are concerned but you still want to carry on Matched Betting, then you can often use your PayPal account with online bookmakers rather than plastic card transactions so that your mortgage provider doesn’t see a WHO Internet transaction when they look through your statements. I have never heard of any mortgage provider asking to see PayPal statements.
Alternatively, you could open a second bank account solely to use for Matched Betting. But this is a little risky as mortgage providers may ask to see statements from ALL your bank accounts. They will be able to see who you have accounts with from your credit report.
What about WHO internet transactions on my credit card statement?
In previous years, internet users making payments into their William Hill accounts may have seen WHO Internet appear on their credit card statements. However, the Gambling Commission announced a new law banning the use of credit cards for gambling transactions which came into force in April 2020. Since then, you will not have seen WHO internet transactions on your credit card statement as your card will automatically be declined when you try to make a payment.
It’s always unsettling when we see transactions we don’t recognise on our bank statements or online banking apps, but hopefully, if you’ve seen a WHO internet transaction on your statement recently then this post has put your mind at rest.
